In light of the rapidly evolving coronavirus situation, we strive to continue to maintain the best quality banking service in these exceptional circumstances, while taking suitable precautionary measures to safeguard the health and safety of both our employees and customers.
There are a number of ways you can do your banking without leaving your home.
Customers are encouraged to use HSBCnet or the HSBCnet Mobile App which are designed to securely manage your transactions. Alternatively, our Relationship Managers are equipped to work from home using our secure systems and can be contacted via telephone or email.
Some criminals are using the coronavirus outbreak as an opportunity to scam the public. This includes offering medical products, guidance or a safe haven for money. Remember, HSBC will never ask you to move money to a safe account. Please remain vigilant and stay up to date with the latest information on our security page.
We are closely monitoring the situation around the spread of COVID-19 and considering the impacts that this is likely to have on a number of our customers and staff.
All customers who feel they would need support are kindly asked to contact their Relationship Manager.
We appreciate that our customers have their specific circumstances, and respective measures will be considered individually on a case-by-case basis.